Privacy Policy

Our Privacy Policy

App 360, ABN 76 468 841 780, upholds your rights in accordance to the Australian Privacy Principles contained in the Privacy Act 1988. You can find more information about your privacy rights here; https://www.oaic.gov.au/privacy/australian-privacy-principles.

App 360’s Privacy Policy outlines what personal information of yours we retain, to whom we disclose this information, how we use it and how you can access your personal information retained by App 360. You can inform us to make changes to any inaccurate personal information or opt out of future communications.

What personal information about you does App 360 retain?

At App 360, we design and develop custom software and applications for our clients. We collect information on a needs basis to satisfactorily perform our tasks, this can include user, stakeholder, employer and customer research. In these cases; names, contact details, IP address, device usage and if required, banking details are obtained.

Our consulting services can sometimes require the disclosure of sensitive information, under such circumstances we will anonymise the source of the information, protecting the identity of disclosing individuals.

Personal information and user data

App 360 is involved in data design and usage as part of its delivery of software and applications. This may involve the use of sensitive personal data which is used in accordance with the Australian Privacy Act and the respective Privacy Act for other legal jurisdictions as required.

In the case of a data breach, App 360 will notify the Office of the Australian Information Commissioner (Commissioner), or its equivalent body in other jurisdictions and the affected individuals at likely risk of serious harm in accordance with Privacy Amendment (Notifiable Data Breaches) Act 2017.

Data Retention

Personal data is retained by App 360 as necessary, for the duration of a specific business relationship. Data can be stored for longer to protect App 360 against legal claims. We will respond to any reasonable requests to delete personal data.

Who will App 360 disclose your personal information to?

App 360 does not disclose user or client personal information without prior consent and in accordance with Australian law. App 360 takes reasonable steps to ensure any service providers and contractors comply with the Privacy Act, App 360’s Privacy Policy, and have their own appropriate privacy policies in place, to ensure your rights are enforceable.

Queries, Questions and complaints

You have the right to reach out to App 360 to request a copy of any of the personal information of yours we keep on file. Should you have any questions about this Privacy Policy or have concerns about how we handle your personal information, please reach out to us using the following contact details

Attention Privacy Officer
Address: 36/4 Alexandra Drive, Camperdown
Email: hello@app360.com.au
Phone: +61 (02) 8068 7086

In our response we will advise if we agree with your complaint or not and if we agree we will advise corrective action. If we do not satisfy your concerns, we will direct you to the Office of the Australian Information Commissioner on the following contact details:

Phone: 1300 363 992
Post: GPO Box 2999 Canberra ACT 2601
Fax: +61 2 9284 9666
Email: enquiries@oaic.gov.au


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